EDI Supervisor

We are seeking an EDI Supervisor to oversee accurate and efficient data exchange with external partners while ensuring compliance with industry standards. This role will also manage the EDI ticket process and serve as the primary point of contact for configuration and process-related questions.Responsibilities include:Configure and test ANSI 834 files, gather carrier requirements, and provide ongoing support for file integrations and data reconciliation.Manage integrated carrier files, payroll vendor APIs, and support renewal and open enrollment processes.Oversee the shared EDI inbox, create and assign tickets, maintain project documentation, and manage select broker relationships.Lead a team while maintaining an individual caseload, assisting with workload balancing, coaching, performance reviews, and team-building efforts.Lead daily scrum meetings and serve as the first point of escalation for urgent issues.