Our CompanyResCare Community Living OverviewThe Executive Director is responsible for the overall performance of all company operations under their supervision. The Executive Director is responsible for the implementation of Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to operations to meet established goals. The Executive Director acts as a liaison with government officials and provider associations and will function as a liaison between operations and the Leadership Team. Responsibilities
Reviews Operation’s performance/support needs with Executive Management
Analyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring’s vision, mission, and values
Responsible for leading all operations under their supervision to maximize revenue and EBITDA
Responsible for evaluating and implementing corrective action plans to improve the financial performace of each operation that is not meeting it’s financial targets
Participates in the development of annual budgets and operational plans
Provides operations with leadership support and tools to meet established goals
Builds business, increase sales to meet/exceed goals
Reviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategies
Responsible for evaluating potential growth opportunities through expanding services
Coordinates training staff on systems, standard processes, company policies and procedures
Provides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes
Establishes relationships and function as a liaison between operations and the Executive Leadership Team
Assesses processes and performance
Effectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operations
Assists with process implementation geared to improve performance goals
Provides Support and Supervision to Operation’s with Branch Manager vacancies
Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition
Other duties as assigned
Qualifications
Bachelor’s Degree in Human Services, Business or a related field; Master’s Degree is preferred
Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people
Three or more years of supervisory experience with at least five direct reports
Outstanding organization and leadership abilities
Excellent communication (oral and written) and public speaking skills
Experience in Home Care or related healthcare field preferred
Proficiency in technology and all Microsoft Office solutions
Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for
Excellent Customer Service skills
Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
Ability to travel 25-50% or as needed
About our Line of BusinessResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visitwww.rescarecommunityliving.com. Follow us onFacebook (https://www.facebook.com/ResCareCommunityLiving) andLinkedIn (https://www.linkedin.com/company/rescare-community-living/) . Need help finding the right job?We can recommend jobs specifically for you!ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-OH-COLUMBUSID 2024-138693 Line of Business ResCare Community Living Position Type Full-Time
Full-time