Job Description:
As a Front Desk Agent at Bela Brand Bat, you will be the first point of contact for our guests, ensuring a seamless and welcoming experience. You will manage check-ins and check-outs, provide information about the property and local area, and handle guest requests with professionalism and efficiency.Responsibilities:Greet and welcome guests with professionalism and a positive attitudeManage reservations, check-ins, and check-outs efficientlyRespond promptly to guest inquiries and resolve issues as they ariseMaintain accurate records and handle billing proceduresCoordinate with other departments to ensure guest satisfaction