Overview
The IIM Sr. Solutions Engineer architects, configures, develops and implements mid to high complexity Intelligent Information Management (IIM) solutions for clients (mostly targeted within the OnBase product suite). Designs and implements complex IIM workflow solutions in concert with base system installations. Participate in determining and documenting the technical requirements, developing functional specifications and implementing comprehensive "end to end" solutions. Participates in the discovery processes, in an effort to clearly define the products and professional services labor required, to solve defined business problems. Provides Peer Review function to ensure other Engineers adhere to provided design and the Style Book.
Responsibilities
Architects, develops and implements complex/custom IIM solutions as defined by the current customer experience processes.
Participates in technical discovery meetings clients as required.
Five years or greater experience implementing ECM solutions (Kofax and Hyland OnBase highly desired)
Provides integration capabilities through leveraging the solution API.
Full C# scripting and code library repository management responsibility.
Advisory role on Functional Requirements Document creation and ascertains customer approval.
Develops the work break down structure of tasks required to implement and deploy an approved IIM solution.
Acquires and maintains current technical knowledge of relevant product/service offerings as it pertains to document capture, storage, retrieval, electronic workflow, data and systems integration
Participates in the requirement development and documentation of Change Orders.
Participates in technical and end user training classes in support of the installed IIM solution.
Provide backup support for Technical Support escalations.
Acquires and maintains current technical knowledge of relevant product/ service offerings.
Scrum team member - task level accountability - on-time, on-budget
Provide Peer Reviews and mentoring to more junior team members.
Ensure skill set remains current through continuing education and training.
Performs other duties as assigned.
Qualifications
Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and/ or equivalent work experience
Minimum 10 years' experience implementing medium to high complexity projects
Full C# scripting capabilities
Strong customer-facing skills when dealing with challenging situations.
Ability to work well with ad hoc project teams consisting of resources with varying skillsets
Experience with Waterfall, Hybrid and Agile processes; prior Scrum experience a plus
Excellent Time Management and communications skills
Strong technical Implementation and troubleshooting skills
About Us
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI
Full-time