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Company Federal Reserve Bank of Cleveland
All employees must be fully vaccinated against COVID-19 which includes receiving a COVID-19 vaccine booster or qualifying for an accommodation from the Bank's COVID-19 Vaccination Policy; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.Information AnalystThe Information Analyst implements and maintains the established System records management guidance for both electronic and paper records. Serves as a records subject matter expert for the department, advising and training on records processes. Acts as a liaison with the Bank's Information Technology department, with knowledge of collaboration tools.Essential Accountabilities- Collaborates with stakeholders in the department, Bank, System, and Treasury and makes recommendations to ensure departmental records management compliance with Treasury and Bank guidance.
- Provides guidance on physical and electronic records storage, retention, and destruction; supports records and information requests as appropriate; engages outside services for use if necessary.
- Identifies and reports on records and information management risks; identifies and implements mitigation strategies designed to reduce these risks to an acceptable level over time.
- Assists in coordinating special records-related projects with Legal, Information Technology, Information Security, and other Bank departments (i.e. shared drive clean-up and maintenance, non-structured electronic records project).
- Creates and maintains standard naming conventions for use across the department using Bank and Treasury guidance.
- Serves as the department liaison for the Bank's record management initiative.
- Provides ongoing guidance, training, coaching, and mentoring to departmental staff.
- Ensures new hires are educated on records and information management. Creates materials as needed. Ensures department completes mandatory yearly training.
- Leads department audits of physical and electronic records and information.
- Makes recommendations on appropriate use of tools where records and data are stored. Ensures records and information are properly managed (labeled, destroyed, etc. where needed) within the tools.
- Manage destruction of old records according to Bank and Treasury guidelines.
- Maintain department policy library and approval workflow.
- Maintain knowledge of data that exists across the department to help fill gaps in data sharing between business lines.
- Communicate updates to records policies to the department and management team. Ensure understanding and compliance.
- Oversight for department's collaboration sites (such as SharePoint or Confluence) including support, maintenance, and permissions for basic requests.
- Collaboration sites development expertise including gathering user requirements, implementing solutions, and meeting communication expectations and needs for basic requests.
- Ability to design basic collaboration solutions based off requirements using the department collaboration tool/s.
- Ability to document the system's designs.
- Work with National or local IT to develop and enhance department's collaboration site/s and for complex requests.
- Train users on use of collaboration site/s.
- Intermediate knowledge on records and information management best practices
- Ability to perform independent research
- Knowledge of Microsoft Office
- Familiar with Bank and Treasury data classification labels
- Knowledge of Microsoft Teams
- Knowledge of SharePoint or Confluence or other information sharing tools a must
- Strong problem solving and analytical skills
- Strong written and verbal communication including communications with all levels of the department
- Strong presentation skills
- Strong strategic thinking/planning skills
- Skilled at following and implementing procedures from various sources (i.e. Bank, Treasury, Board)