Information Associate

MIAMI VALLEY HOSPITAL NORTHINFORMATION DESK / COMMUNICATION EDUCATION SERVICES12P-5P, TO INCLUDE WEEKENDS, HOLIDAYS32 HOURS PER PAY PERIOD (EVERY TWO WEEKS)The Information Associate interfaces with internal and external customers. In addition to greeting and directing patients and visitors, the Information Associate operates the Miami Valley Hospital North switchboard. The Information associate must be familiar with MVHN departments and physician offices, key personnel, and activities occurring within the facility. Assisting with the scheduling of Well-Being Center programs and services is required. Positive working relationships with peers and MVHN departments and strong customer service and problem-solving skills are an expectation of this role.EducationMinimum Level of Education Required: High School completion / GEDExperienceMinimum Level of Experience Required: No prior job-related work experiencePrior job title or occupational experience: Previous switchboard experience preferredKnowledge/SkillsPossess strong customer service focusStrong verbal communication and interpersonal skillsGood memory skills in dealing with numbersPossess good listening skills