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Company Federal Reserve Bank of Cleveland
All employees must be fully vaccinated against COVID-19 which includes receiving a COVID-19 vaccine booster or qualifying for an accommodation from the Bank's COVID-19 Vaccination Policy; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.The Federal Reserve Bank of Cleveland is seeking a Project Manager with ServiceNow business experience . This role leverages expert project management knowledge to effectively and efficiently manage large scale and complex projects from original concept through the project management lifecycle and final implementation. Additional duties/responsibilities include:- Leads project teams and tasks related to project deliverables including project initiation, planning, executing, monitoring, controlling and closing.
- Directs projects requiring cross functional integration or stand alone projects.
- Develops action plans and estimates requirements for resources; including management, labor, materials and time required to complete the project.
- Facilitates discussions that drive recommendation consensus within scope of responsibility.
- Develops and helps execute comprehensive change management strategy and communication plan relative to project scope; actively manages change.
- Leverages Agile best practices when partnering with solution delivery teams to drive continuous improvement across all layers of a project.
- Establishes & engages governance groups, stakeholders and or project sponsors to influence project direction, project resource optimization and advance the outcomes of the project.
- Leverages subject matter expertise to provide guidance and support on the usage of project management artifacts, documentation, and other project management-related matters to those junior project roles.
- Performs other duties as assigned or requested
- Bachelors degree with a minimum of 7 years of professional work experience
- Advanced degree preferred
- PMP certification preferred
- Practical experience of managing projects in an Agile environment
- Experience utilizing ServiceNow as an end-user
- Knowledge of project management tools and methodologies
- Knowledge of Microsoft Office tools
- Knowledge of project management software
- Knowledge of Agile methodologies and frameworks
- Problem solving
- Analytical skills
- Ability to perform independent research
- Communication skills to address a wide variety of audiences
- Demonstrated ability multi-task
- Demonstrated ability to manage multiple parallel projects and competing priorities
- Demonstrated ability to simultaneously manage multiple complex and time critical activities