IT Support Administrator

05 Nov 2024

Vacancy expired!

Job Title: IT Support Administrator II

Location: Harrison, OH

Come join us:Vernovis is an Inc. 5000 consulting firm, helping companies complete critical business initiatives that are championed by their Technology and Financial leaders. Additionally, we offer expertise in the Cybersecurity space.Vernovis is looking for an IT Support Administrator II to support and maintain our client’s computer systems, desktops, software, network infrastructure, mobile phones and peripherals. If interested, please contact Sean Halloran via email at

What You'll Do:
  • Perform on-site and remote analysis, diagnosis, and resolution of complex desktop problems for end-users and recommend and implement corrective solutions as needed.
  • Install, configure, test, maintain, monitor, and troubleshoot end-user and centralized network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
  • Support the development and implementation of new IT projects and solutions.
  • Order hardware and software products in support of business unit and IT organizational efforts.
  • Ensure efficient operation of the organization’s desktop computing environment.
  • Liaise with third-party support and PC equipment vendors.
  • Meet KPI requirements for ticket response times and customer satisfaction.
  • Achieve project objectives.
  • Work under general supervision with latitude for independent judgement

What You'll Have:
  • Strong customer service orientation.
  • Team-oriented and skilled in working within a collaborative environment.
  • Excellent written, oral, and interpersonal communication skills.
  • Excellent knowledge of desktop, network and mobile phone hardware.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Hands-on troubleshooting and support experience of both desktop and IT infrastructure systems.
  • Working technical knowledge of current protocols, operating systems, technologies and peripherals.
  • Proven analytical and problem-solving abilities.
  • Keen attention to detail.
  • Self-motivated and self-directed.
  • Can lift and carry up to 25 pounds on a routine basis.
  • At least 3 years of work experience as a member of an IT support organization in a manufacturing environment.
  • Associate Degree in information technologies or equivalent experience.
  • Active Directory and VMware vSphere administration experience.
  • IT industry certifications, such as ITIL, CCNA, MTA and Network+.
  • Proficient in the application of Microsoft and Google GSuite productivity tools.
  • Commitment to company values of continuous improvement, lean practices and the elimination of waste.

The Vernovis Difference:Vernovis offers Health, Dental, Vision, Voluntary Short- & Long-Term Disability, Voluntary Life Insurance, 401K, Holiday Pay and Bonus Pay to you.Join our collaborative work environment so that we can all do our best work and learn from each other. Our core values fuel our decisions and guide our actions:Integrity – an uncompromising commitment to honesty and strong moral principles.Collaboration – a reliance on openness, knowledge sharing, focus and accountability to achieve shared goals.Extraordinary Service – a fundamental belief that we are in business to serve both clients and candidates in ways that exceed their expectations.Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.Vernovis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, national origin, age, citizenship, disability, veteran status, or any other protected status.

  • ID: #22213382
  • State: Ohio Harrison 45030 Harrison USA
  • City: Harrison
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2021-11-05
  • Deadline: 2021-12-30
  • Category: Et cetera