Laboratory Information Systems Analyst II

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.Summary of Primary Function/General Purpose of Position:

• Provide support for systems, processes, and customers and responds in a timely manner to incidents.
• Assists with the implementation of clinical and business solutions.
• Analyze information required to make clinical and business decisions. Translate data into meaningful information.
• Coordinate resource and project activities.
• On-going research of solutions and best practices.
• Collaborate with other team members, customers and management.
• Demonstrates technical proficiency within assigned clinical and business function.
• Prioritize tasks and resources to meet organization and department goals
• Proficient in the applications/tools used within the department for Project Management, Incident Management, Change Management, Time Reporting, Communications, and other tools as provided.
• Leads conference calls, meetings, and on-line meetings to facilitate issue resolution and project coordination.
• Handles customer questions and concerns, communicates well with customers, handles service problems politely and efficiently and assists with service recovery.
• Seeks out educational opportunities to enhance skill set and opportunities for self and career development.
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

• 4-7 years of successful analytical experience within a complex healthcare environment.
• 4-7 years of demonstrated IT success within field of expertise.
• Additional technical or application skills commensurate with experience