Microsoft Dynamics Administrator

04 Aug 2024

Vacancy expired!

Our client is seeking a remote, contract-to-hire Microsoft Dynamics Administrator. The Microsoft Dynamics Administrator will serve as the primary support and champion of the Dynamics platform. This role will oversee the administration, maintenance, field support, customization, and configuration of the platform. They will partner with internal teams to assess system requests, assist with system trainings as needed, and recommend solutions to enhance operational efficiency. This individual will navigate a high-growth environment that requires adaptability to shifting priorities, work with undefined processes, and partner closely with internal teams. Employees are offered medical, dental, vision, 401(k), and commuter benefits.

Responsibilities :
  • Serve as the primary support for Microsoft Dynamics environment to include system backup, maintenance, patch updates, error logs, and release management.
  • Provide field support by answering questions or handling helpdesk tickets / escalations.
  • Manage and maintain user permissions, security roles and security teams.
  • Ensure that data in Dynamics is accurate and protected against unauthorized access.
  • Partner with team members across the organization to train new users and support existing users with system usage such as data entry, reporting, and basic system functionality.
  • Monitor Dynamics operations and conduct performance analysis to assesses options for optimizing and configuring the system.
  • Lead and manage cross-functional meetings to support staff and various team members to review upcoming Dynamic issues, items, and trainings. Address and resolve issues that team members inquire about.
  • Manage system requests, assess viability and collaborate with IT resources to determine solutions.
  • Administer configuration changes and execute tests to assure changes will not have an impact on the production system.
  • Assist with modifying and maintaining system customizations to dashboards; views; business processes, workflows, and dialogs; templates; lead nurtures and email sends; reports, fields and forms; among other possible customizations.
  • Stay abreast of industry best practices and recommend solutions to enhance organizational efficiency.

Required Qualifications :
  • Bachelor's degree in Information Technology, Computer Science or equivalent work experience and / or education
  • Minimum 5 years of experience as system administrator for Microsoft Dynamics
  • Familiarity with security roles and administration of security teams in Microsoft Dynamics
  • Experience supporting users, running feedback sessions with users, and execute testing
  • Experience with customization, configuration, and integration of email marketing applications
  • Basic proficiency with query writing

Preferred Qualifications:

  • Experience using mass marketing solutions such as ClickDimensions, Marketo, or similar program
  • Experience working in a fast-paced, high-growth company
If interested, please apply.

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Opportunity Awaits.

  • ID: #44589331
  • State: Ohio Cleveland 10016 Cleveland USA
  • City: Cleveland
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2022-08-04
  • Deadline: 2022-10-02
  • Category: Et cetera