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DLA JETS AV/VTC Facilitators
ASD is seeking a VTC Administrator At Defense Logistics Agency (DLA) in Columbus OH to support the setup and deployment of AV/VTC systems At Various DLA Sites in the United States of America.As a you will ensure the development and delivery of high-quality products and deliverables to clients. You will demonstrate network design, configuring and implementation expertise. The will have technical knowledge and responsibility in all phases of applications systems analysis and programming, and understands the business or function for which application is designedHOW A POSITION TITLE WILL MAKE AN IMPACT:Update and maintain current AV/VTC deployments using Government supplied and/or other approved hardware, subsequent upgrades/patches/versions/releases and AV/VTC unique applications.Provide Standard and Advanced AV/VTC Support for hardware/software configuration, troubleshooting and problem resolution Enterprise wide. Provide technical support for AV/VTC update software installation and configuration issues and provide resolution. Trouble tickets shall be input, updated and maintained using the current Remedy Help Desk software application or any subsequent Help Desk applications.Contact appropriate vendor repair personnel for warranty and/or proprietary repairs, as required. Explain and demonstrate the malfunction to the appropriate equipment/hardware vendor responding to the warranty call. Verify that the repairs made by the servicing vendor are proper and fix the problem.Respond to DLA CERT Advisories, Bulletins and Tasking, and ensure all AV/VTC equipment and transmissions are secure from vulnerabilities x Develop/generate reports to be used by the DLA Information Operations Information Assurance Office for tracking and managing of DLA CERTS.Prepare and brief on specific projects/findings as required by the COR. x Provide Advanced AV/VTC Support for the AV/VTC infrastructure at DLA, Information Operations.After hours/on-call support may be required. Coverage shall be coordinated with the COR/COTR after contract award and historically has not required more than 12 incidents per year.The Contractor shall work overtime hours if required by the COR/COTR. The overtime hours are required on occasion to support an increase in security related remediation’s, unforeseen hardware/software issues, workstation replacements, disposal of end of life equipment and support of overseas locationsWHAT YOU’LL NEED TO SUCCEED – REQUIRED: CITIZENSHIP: US Citizenship Required CLEARANCE: Security Clearance Level: Secret CERTIFICATION(S): Current CompTIA Security + CE certification Must have ONE of the following certifications: Cisco CLCOR, Cisco CLTECH, or Cisco CCNA EDUCATION: Bachelor’s Degree or equivalent experience in lieu of education YEAR’S EXPERIENCE: 5+ years of progressive Information Technology (IT) experience including at least one project that must have occurred within the past 3 years. 2+ years of network design, configuring and implementation expertise TECHNICAL SKILLS: Must have proven technical knowledge and responsibility of all phases of applications systems analysis and programming, and understands the business or function for which application is designed. SKILLS & ABILITIES: Provide enterprise support for DLA, Information Operations at Site AV/VTC equipment, to include CODECs, AV/VTC network connections and controllers, wired/wireless interfaces, audio controllers, data interfaces, Cable TV, CCTV other miscellaneous AV/VTC equipment and other commonly used peripherals within the Government computing environment. LOCATION: On Site Columbus OHWHAT YOU’LL NEED TO SUCCEED – DESIRED: SKILLS: Provide support in the implementation and sustainment of AV/VTC throughout DLA, Information Operations. Ability to create or update network diagrams from an AV/VTC point of view.