Ocean Import Manager

21 Apr 2024

Vacancy expired!

Job Description

KEY RESPONSIBILITIES:People: Identify, develop, and mentor your No. 2. Review and conduct staff appraisals timely, and at a minimum once per year per employee. Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans. Ensure and assist supervisors and key staff with goal setting and monitoring. Conduct regular interviews with potential new personnel. Plan for and hold effective weekly department meetings with team. Review department goals and business plan periodically with staff to ensure by-in and accountability. Ensure team meets company standards of 52 hours training per year, including as needed management/leadership training for themanagement positions.Finance: Assist District Manager with preparation of annual department budget. Meet monthly with District Manager to review department financial P&L and productivity results and goals. Attend Accounts Receivable meetings and proactively work to maintain accounts payment within 30 days. Ensure company credit procedures are followed and utilized effectively. Manage accounts payable to vendors (shipping lines, truckers etc.) utilizing BNP. Manage intercompany accounting discrepancies via AJAX report. Review Daily Branch Revenue report (Daily). Ensure any contracts, vendor, customer or other, are reviewed in accordance to company contract policies prior to being signed. Follow company capex procedure for the purchasing of any equipment for your staff or department. Utilize TOP 20 ACCOUNTS and CLIENT REVENUE reports to continually evaluate the development of you departmental client base andthe revenue distribution amounts and % of top clients, and work towards goal of balanced customer base (no more than 10% revenue byone customer)Operations: Create and maintain an effective department organization chart, which is designed for flexibility and growth Prepare, execute, monitor and update at regular intervals the business plan for the department Monitor and improve key departmental productivity indicators including but not limited to:o Shipments Per Desk (SPD)o Revenue Per Desk (RPD)o Expense Per Desk (EPD)o Revenue Per Shipment (RPS)o Revenue to Expense ratioo Excel measurements Instill and foster a climate of compliance at all times to regulations. This includes internal policies and procedures such as OperationalProcess Standards (OPS) and external government regulations or customer policies/requirements. Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle timesand service as well as controlling costs. Ensure all customers standard operating procedures are documented and kept up to date in the Customer SOP in Sharepoint. Ensure the system reports including but not limited to the below list are utilized at the level of frequency mentioned in order toeffectively manage operations:o Daily Exception Status Report (Daily)o SHIPMENTS LOGGED ELECTRONICALLY – SLE Report (Daily)o CONSOLS NOT SETTLED Report - (Daily)o INVOICES NOT BILLED Report (Daily)o ADDITIONAL BILL Report (weekly)o TIMING / CYCLE TIME Report – (monthly to measure key event timings or as needed by customers)o GLOBAL WORKFLOW MONITOR Build and maintain strong relationships with vendors (shipping lines, trucking companies, and others) Work to be our vendors lowest cost customer promoting Market solutions. Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans whereneeded. Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.Compliance: Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for allemployees. Proactively communicate with his/her team to ensure continuous awareness and understanding of policies and regulations. Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.Customer: Actively develop business for department through active involvement in sales and retention process and close coordination with salesdepartment. Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the CRM. Ensure Customers Reviews and scorecards completed with your regular customers and updated in the Customer Review System (CRM). Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional andglobal. Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of servicerequired by the customer. Take an active role in the transition of new business/ updates to existing business.Systems/Technology: Ensure department is using all system tools to their greatest advantage based on your department size and organization. (e.g. usinge.doc and Global workflow monitor, import database, and other system generated reports to manage by exception) Be open to implementing new system changes and enhancements into your department. Be involved and suggest system/process improvements. Set the tone for the environment within the department.Culture: Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride,Resolute, Sense of Humour, and Visionary.

Qualifications

Training Requirements: Meet company standards of 52 hours training per year, including as needed management/leadership trainingEducation and Experience: Education to degree level or business experience equivalent 4 years of industry specific qualification (country specific) Minimum 2 years’ in an operational role with management experience preferred

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

  • ID: #39197961
  • State: Ohio Lockbourne 43194 Lockbourne USA
  • City: Lockbourne
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2022-04-21
  • Deadline: 2022-06-20
  • Category: Et cetera