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The Clerical Associate performs general clerical duties, including processing daily paperwork, filing, and providing other administrative support in a timely and efficient manner. Operations SupportProvides administrative support as it relates to general administrative duties, including answering the phone, typing, filing, copying, etc.
Processes daily paperwork (i.e. work orders, reports, invoices, check requests, etc.), then reviews and follows-up regarding the status of the paperwork.
Handles collection and distribution of mail and courier deliveries, then forwards and redirects when necessary. Updates resident mail card file/list for forwarding purposes, if applicable. Takes mail to post office as needed.
Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
Adheres to the records management system policy and procedures for the department and ensure departmental staff does the same.
Operates within the standard practices and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
Customer Relations and Service DeliveryInterfaces with life plan community and/or home health & hospice staff, residents, patients, and family members as an administrative contact and liaison by answering questions, providing information, and ensuring appropriate follow-through and/or resolution is executed in a pleasant, professional, and timely manner.
May fill in for the Receptionist answering the multi-line telephone system and directing calls to proper departments and/or staff, monitoring the main entrance, greeting and directing visitors, verifying who is entering the building, and maintaining the sign-in log for visitors, volunteers, and vendors. Also, calmly handles all emergencies with resident alert alarms, fire alarms, etc.
All other duties as assigned.EducationHigh school diploma or equivalent required.
ExperienceSix months experience in an administrative/clerical position preferred.
Must be able to type a minimum of 50 words per minute.
Knowledge of office machines, equipment, and procedures required.
Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
Other RequirementsMust be able to read, write, speak, and understand the English language.
Ohio Living Lake Vista is Trumbull County’s premier life plan community. Services include long-term nursing care, short-term rehabilitation, outpatient therapy and assisted living. The campus also offers independent living apartments and villa homes. Most importantly, we’re a company that:chooses to operate as a faith-based, not-for-profit organization
makes its mission the heart of our organization
has a reputation for consistently exceeding the needs and expectations of those we serve
provides an engaging, team-oriented workplace dedicated to career, family and faith
commits to recognizing our employees for a job well done
We’re looking for people who:have a passion for helping people, solving problems and contributing to a positive work environment
are excited about bringing their personal standards and ideals to work each day
understand that HOW you do your job is just as important as WHAT you do in your job
Why work at Ohio Living Lake Vista?Our residents and employees have access to an on-campus library and a walking trail that winds through our 32-acre campus and connects to the Turkey Run Trail in Mosquito Lake State Park. Depending on an employee’s status, they may benefit from:competitive wages
affordable medical, dental, and vision insurance
403b retirement savings
paid time off including your birthday
training, continuing education, and education assistance
pay advances up to $500
free meals/meal allowance
the latest technology
unlimited career opportunities
and much more!
Who is Ohio Living?Headquartered in Columbus, Ohio Living is one of the nation’s largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults through its 12 life plan communities and Ohio Living Home Health & Hospice in 50 Ohio counties.Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel.Our Values:Care Integrity Customer ServiceInnovation Financial Stewardship LeadershipRequisition ID: 2021-10137 Weekly Scheduled Hours: 40.00 Shift: Days Work Schedule: 8:30am- 5:00pm Street: 303 North Mecca Street
Full-time