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Company Federal Reserve Bank of Cleveland
The role is responsible for the analysis, design, development, maintenance, and support of innovative process automation solutions within UIPath across a variety of business lines. It provides production support for users while keeping abreast of current technologies to enhance process automation design & development.Essential Accountabilities- Identify and analyze moderately complex opportunities to create efficiencies through process automation
- Develop proof of concepts for moderately complex opportunities to help the business recognize the feasibility of an automated solution
- Gather requirements, build, debug, test, deploy, support and document moderately complex automated solutions
- Drive working sessions with client to ensure expectations and direction are aligned and timelines are being met
- Act as a liaison with developers, external, and/or internal, regarding moderately complex system and environmental requirements and problem resolution.
- Provide ongoing moderately complex technical support to customers.
- Provide automation and technical support during all phases of the process development lifecycle
- Comply with SAFR, DLP, Privacy and audit requirements
- Participate in technology projects and develop project management artifacts and documentation.
- Performs other duties as assigned or requested.
- Bachelor`s degree and a minimum 3 years of related work experience OR
- Associate degree and/or Technical/Bootcamp Certificate with 5+ years of experience
- With at least 2+ years UIPath experience required
- Knowledge of technical architectures, infrastructure, and business processes, procedures and practices
- Process Analysis, Design, and Implementation, Business and Technical requirements, Problem Solving, and System Testing, including UAT and Bug Fixes
- Database or content management system query, design and development
- Knowledge of Microsoft Office 365 (Access, Excel, Outlook, PowerPoint, Word, Sharepoint, etc.)
- Knowledge of AI and ML
- Problem-solving and analytical skills
- Ability to perform independent research
- Technical skills in applicable process automation technologies • Experience with code management systems
- Innovativeness, ability to integrate disparate technologies utilizing APIs and Web ServicesWritten and verbal communication skills
- Experience with ITSM tools such as Service Now, Remedy, and Jira
- Project management