Product Safety Manager

The Product Safety Manager manages product safety for all containers produced in Americas North, ensuring products and processes meet regulatory and internal requirements. The role leads consumer complaint and fracture analysis, supports bottle injury litigation through expert analysis and testimony, and partners with Area Quality Managers on major complaint resolution, inventory containment, and product recalls. Working across design, manufacturing, customer support, Legal, and Global Quality, the position evaluates container quality and performance, maintains regulatory compliance documentation, and supports quality risk mitigation and continuous improvement.The role also manages Assistant Product Safety Manager and/or Fracture Analysis Engineer activities and supports laboratory operations, technical training, and the development of Quality Development Program engineers.Responsibilities: Analyzes legal and non-legal consumer complaint samples.Provides expert testimony and analysis for O-I cases of bottle injury litigation.Assists with  the recruiting, hiring, training and professional development of the Project Engineers in the Quality Development Program.Provides documentation for customers regarding FDA and CFIA compliance and indemnification.Works with Area Quality Managers regarding major complaint resolution along with inventory containment including product recall.Works with Area Quality Managers to ensure satisfactory product performance and specifications. This may involve design evaluation, quality performance comparisons, competitive analysis and resolving customer issues.Reviews AOQ SOP’s for compliance with Legal, FDA, CFIA requirements.Participates in the microscopic analysis of samples from domestic and international production plants and customers for causes of dissatisfaction.Assists with the preparation of training materials for microscopic analysis for domestic and international personnel. Participates on management teams regarding improving container quality and performance.Participates in the reviews of new mold designs issued by Container Engineering to identify potential quality issues that might arise from questionable design features.Participates on OINA New Product / Innovation Development Teams for Decorating and Glass Strengthening.Updates and maintains the OINA files at FDA and CIFA.Assists with the  AOQ Lab operations to ensure efficient lab processes.Managing activities of Assistant Product Safety Manager and/or Fracture Analysis Engineer.Participates in Quality Risk Audits and Quality Council activities to identify, assess, and mitigate quality risks and support continuous improvement.Travel: up to 35% travel is required