Program Manager

First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.Major Responsibilities

Executes programs that meet the needs of the organization or its employees or its customers

Partners with all key stakeholders, internal and external, on continuous improvement and to drive continuous development

Builds and manages relationships with internal and external key stakeholders

May manage the work of program staff to ensure deliverables are completed on time and in accordance with established standards and specifications

Manages program activities, content, and execution, to include managing action items, identifying risks, and implementing abatement plans for those risks

Partners with leadership to identify/triage program improvements as appropriate; provides reports and updates senior management or other stakeholders

May participate in all aspects of the program, including planning, budgeting, staffing, and performance

Manages and coordinates any training programs, and ensures all presentation material, required technology, and presenters are prepared to maximize the quality of the training experience

In conjunction with communications team, develop and execute internal and external communication plan

Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers

Ensures program activities are in compliance with organizational policies and any relevant external regulations

Other responsibilities as required or requested

Minimum Education or Certifications Required

Bachelor’s degree or equivalent industry experience required.

Minimum Experience or Skills Required

Minimum 5 years of experience in Program Management or related field

Capable of building and managing relationships with internal and external stakeholders

Project management skills

Ability to manage and lead cross functional initiatives

Knowledge of relevant regulatory requirements

Ability to drive process and performance improvements

Experience working with multiple decision makers and constituencies

Excellent oral and written communication skills

Complex problem-solving ability

Detail oriented

First for a ReasonBenefitsWe offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.Professional AdvancementStart here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student.Extensive TrainingBuild skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.Diversity & InclusionBecause we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.Community Service & ImpactGo where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others.Apply today and get your career on the road with First Student!In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .