Server Engineer I

Bon Secours Health System, Inc.
Cincinnati, OH
08 Jan 2025

Vacancy expired!

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.3RD SHIFT POSITION (11pm - 7am)

The Server Engineer I has the responsibility of monitoring and maintaining the Windows servers, Virtual infrastructure and Citrix infrastructure in the company datacenter. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement and document corrective solutions and preventative measures. Provide tier 2 support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards and knowledge base articles.

This position consists of ensuring solutions are delivered in adherence of defined standards and policy.

The Server Engineer I position is expected to actively work technical projects as well as provide/receive guidance to/from team members as needed to ensure quality and delivery of work.

This position is expected to work both independently and with various teams across the Bon Secours Mercy Health enterprise.

Responsibilities:
  • Provide training and mentoring on technologies to peers and colleagues
  • Engage in tier 2 troubleshooting on issues identified with deployed services, providing resolution and remediation
  • Perform tasks related to the operation, servicing, trouble shooting, and administration platform technologies:
    • Windows Server Operating Systems and components
    • Active Directory
    • Name Resolution Services (DNS & WINS)
    • DHCP
    • Server Hardware Platforms
    • Virtualization platforms
    • High Availability and Clustered configurations
    • Antivirus and Patch Management
Position Skills:
  • Demonstrate a deep understanding of the application of technology in the technical environment and its business return
  • Possess both communication and interpersonal skills necessary to interact with clients at all levels
  • Remain current with technology as it develops and inform their clients of the potential impact
  • Be capable of taking a conceptual solution and turning it into a detailed design, configured and priced for the client
  • Act as the technical point of contact for clients and technical teams throughout the client life cycle
  • Be self managing and capable of prioritizing work load based on client requirements

Position Requirements (Technical Skills):
  • 3+ years of experience in Windows Engineering
  • 3+ years' experience VMWare Virtualization technologies
  • Working knowledge of Windows Active Directory and included components
  • Working knowledge of VMWare products
  • Basic knowledge of other virtualization technologies such as VMware View, Citrix Xen Server and Xen Desktop
  • Working knowledge of PowerShell, User/Kernel Dump analysis, Network protocol & packet analysis
  • Experience with Cisco UCS servers and infrastructure components
  • Experience with server backup and recovery methodologies
  • Working Knowledge of storage system configurations including NFS and fiber channel
  • Server Patch Management and Antivirus methodologies and best practices
  • Experience in large heterogeneous (1000+ Server) environments preferred
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Ability to author technical documents and create procedure manuals
  • Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities
  • Strong understanding of the organization's goals and objectives
  • Ability to conduct research into current and future technologies
  • Highly self-motivated and directed, with keen attention to detail
  • Healthcare knowledge/background including data privacy practices and laws
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment
  • On-call availability 7/24 as part of a rotation schedule
  • Other duties as assigned

College diploma or university degree in the field of computer science, telecommunications, information sciences, or related field and/or 5+ years equivalent work experience.

#BSMHITMany of our opportunities reward your hard work with:

Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much more

Benefits offerings vary according to employment statusAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
  • ID: #48421257
  • State: Ohio Cincinnati 45201 Cincinnati USA
  • City: Cincinnati
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2023-01-08
  • Deadline: 2023-03-08
  • Category: Et cetera