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Company Federal Reserve Bank of Cleveland
Job Description SummaryAll employees must be fully vaccinated against COVID-19 which includes receiving a COVID-19 vaccine booster or qualifying for an accommodation from the Bank's COVID-19 Vaccination Policy; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.The role is responsible for the analysis, design, development, maintenance, and support of Low Code/No Code applications (Sharepoint, Power Apps, etc) for customers across a variety of technology platforms and/or business lines. It provides production support for users of software while keeping abreast of current technologies to enhance software design & development.Essential Accountabilities- Design, prototype, and develop, debug, test, deploy, support and document moderately complex Low Code/No Code software
- Analyze moderately complex customer business needs and recommend and implement automated solutions to increase process automation, user experience, and launch of new products and services.
- Gather requirements, build, debug, test, deploy, support and document moderately complex automated solutions
- Drive working sessions with client to ensure expectations and direction are aligned and timelines are being met
- Act as a liaison with developers, external, and/or internal, regarding moderately complex system and environmental requirements and problem resolution.
- Provide ongoing moderately complex technical support to customers. Provide automation and technical support during all phases of the process development lifecycle
- Comply with SAFR, DLP, Privacy and audit requirements
- Participate in technology projects and develop project management artifacts and documentation
- Performs other duties as assigned or requested.
- At least 3+ years of professional experience in Sharepoint, Power Apps, Power Automate or similar Low Code/No Code
- Experience with an RPA tool (UiPath preferred) a plus
- Experience with ITSM tools such as Service Now, Remedy, and Jira
- Knowledge of technical architectures, infrastructure, and business processes, procedures and practices
- Process Analysis, Design, and Implementation, Business and Technical requirements, Problem Solving, and System Testing, including UAT and Bug Fixes
- Database or content management system query, design and development
- Knowledge of Microsoft Office 365 (Access, Excel, Outlook, PowerPoint, Word, Sharepoint, etc.)
- Problem-solving and analytical skills
- Ability to perform independent research
- Technical skills in applicable process automation technologies
- Experience with code management systems
- Innovativeness, ability to integrate disparate technologies utilizing APIs and Web Services
- Written and verbal communication skills
- Project management skills
- ID: #40727705
- State: Ohio Cleveland 44102 Cleveland USA
- City: Cleveland
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2022-05-12
- Deadline: 2022-07-10
- Category: Web/HTML/info design