Spanish Bilingual- Solution Center Representative

Immediate need for a talented

• Performs varied clerical duties requiring knowledge of general department/division and organizational practices and procedures.
• Utilizes personal computer, calculator, typewriter and other standard office equipment for recording, storing, retrieving and presenting information.
• Maintains records and checks data for control purposes.
• Compiles and distributes standard reports which may be technical in nature from a variety of sources within and outside of department.
• Assists in answering telephones; takes messages and/or redirects calls; responds to routine questions; explains routine policies and procedures as necessary.
• May serve as PROFS Local Assistant or Lotus Notes support: trains new employees, maintains processes IDs, serves as first contact for problems, registers employees for classes, etc.
• May assist in meeting room set up as requested by customers in locations where this service is requested.
• Performs other job-related duties as assigned.

• High school studies; technical school studies in personal computing and software usage.
• Two years in general office environment that includes writing, proofing, and use of basic mathematics. Prefer one year of personal computing and experience in a related function area.
• General office practices and procedures, basic mathematics, familiarity with office filing systems and record keeping procedures, and problem-solving techniques.
• Operate personal computer and related software.
• Basic keyboarding skills. Oral and written communication skills used for interaction with all levels of employees and/or external sources.
• Perform basic math and operate calculator.
• Ability to set work priorities and recommend solution to general work-related issues.
• Ability to operate standard office equipment and create/maintain filing systems.