Supervisor, Service Bureau

Job Description

• Train and provide development opportunities for staff. Ensure annual goals are complete and communicated. Ensure Global Performance Management System is up to date and regular feedback is provided to staff members.

• Monitor and evaluate team members, and adjust training where needed.

• Model and promote the Corporation’s Code of Business Ethics and Values.

• Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations. Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Maintain all timekeeping, overtime and vacation records and schedules.

• Act as a team role model and change-agent. Positively lead and influence team members to partner together to achieve individual and business goals.

• Directly supervises employees. Monitors work, alters schedules to meet unforeseen conditions, controls load factors and flow of work to ensure maximum use of available capacity and effective use of labor, tools and equipment.

• Design and implement operations improvement strategies for safety, cost, quality, training, inventory, and services.

• Analyze and draw information for daily operational needs and improvement for the team. Provide prompt problem solving for key issues.

• Responsible for key operational measures within the business unit (service, quality, productivity, cost, safety).

• Cultivates and reinforces appropriate group values, norms, and behaviors. Identifies and analyzes problems, plans, tasks, and solutions.

• Represents the team, presenting team suggestions and recommendations on processes and procedures in accordance with organization cost, quality, and productivity goals.

• Maintain quality control processes to ensure products/services meet quality standards; lead implementation of process improvements. Drive improvement strategies in all key metric areas; manage production flow, staffing schedule and resources to budget and plan.

• Ensure best practices and standard operating procedures are being followed by conducting frequent business audits.

• Lead 5S activities, housekeeping, and recycling programs. Lead the efforts to create a safety conscious environment; be actively involved in safety initiatives. Lead monthly safety meetings and daily safety huddles.

• Collaborate with other functional areas to resolve problems and develop improved manufacturing processes. Make efforts to reduce manufacturing waste and process complexity.

Qualifications

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• High School Degree required, Bachelor’s Degree in applicable field preferred

• 3+ years experience in RFID and Label Printing Manufacturing background

• 5+ years Operational experience with team leader experience preferred.

• RFID product experience strongly preferred, Both application and production, including knowledge of RFID read and write settings

• Experience leading continuous improvement efforts and ELS Operating Principles.

• Skilled at Estimating, Quoting and Customer Interaction

• Skilled in Scheduling and Planning Orders

• Skilled at Billing Transactions and Shipping

• Skilled in analyzing and drawing information for daily operational needs and improvement for the team

• Skilled in designing and implementing operation improvement strategies for safety, cost, quality, training, inventory and services.

• Proficient in systems such as Google and software applications such as Oracle, D2COMM, Loftware, Nice Label, VIPS, Serialization Manager and RFID transparency initiatives

• Demonstrated ability to manage, coach and develop a diverse team of individuals performing a variety of tasks.

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Avery Dennison is an Equal Opportunity and Affirmative Action Employer.