The Service Program Analyst is responsible for supporting the growth initiatives associated with the Marketing team’s strategy. The Analyst works closely with Sales and Marketing to develop and manage service offerings and is responsible for managing the operational costs of those programs. The Analyst works closely with our site leads to implement and optimize service offerings that maximize the customer experience while minimizing cost.The Analyst helps to support network optimization of programs and slit roll repositioning. The Analyst helps lead and facilitate product transitions and collaborates across different functions including Product Management, Operations, Procurement, R&D, and Finance.PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:Work closely with the Commercial Team to help develop cost effective service programs that align with our OGSM initiativesTake lead role in supporting new product offeringsDefine and manage the new item setup processManage and analyze Service Program requestsPerform regular deep dive analysis on current product offerings; make recommendations based on findingsProvide input to the Supply Planning team to develop inventory strategies on existing items, new products, and product phase-outsHold monthly PLT portfolio reviews with a focus on service programsInteract with sales,  marketing, and demand planning to understand demand forecast driversCollaborate with S&OP and Transportation Analyst to develop a plan that maximizes asset utilization and supports excellent customer serviceProvide Supply Chain coordination and follow-up for Product TransitionsWork closely with PLTs, Product managers, and Operations to plan and carry out product transitionsEXACT Optimizer subject matter expert and provide site batching support