The Consumer and Community Banking (CCB) Human Resources Talent Team delivers high quality solutions for developing and retaining talent across the Consumer and Community Bank, which is comprised of the following lines of business: Consumer Banking, Home Lending, Auto, Card, Connected Commerce, Business Banking, Marketing, Communications, Technology, Operations, Product and Experience, and Controls. The team partners with the HR executives and senior business leaders to deliver a strategic talent development agenda to drive business value through leadership development, building professional skills, overall capabilities, and effectiveness.As a Talent Development Associate, you will partner with the Talent Development colleagues and the broader CCB HR team to support the delivery of talent management, succession planning and readiness, promotion processes, performance development, performance management, talent business operations, diversity and inclusion, leadership development, and team/leader effectiveness.You must effectively manage projects, perform data analysis, and create executive level presentations. You as the ideal candidate should be able to define and manage project activities, analyze data to provide insights, and communicate findings through clear and compelling presentations. You must have Human Resources experience and be able to work with and protect highly sensitive data in a confidential manner. in order to achieve success in this role You will need to work effectively in a team environment, collaborating with colleagues and stakeholders to achieve a desired outcome.Job Responsibilities
Utilize formal project management skills, including the identification and management of scope, design, build and deploy stages of key deliverables for multiple overlapping projects related to manager effectiveness, team effectiveness, leadership readiness and development
Responsible for maintenance of project plans, metrics, risk/issues, as well as the development and presentation of project status reports / updates to the organization and senior management
Support cross functional process improvement initiatives and drive outcomes leveraging project management skills
Support Performance Development through a deep understanding of the process and tools and delivering on reporting and analysis needs.
Responsible for supporting CCB Talent Strategic Initiatives, including data tracking and analysis
Build a variety of reports and dashboards to support Talent and Performance Development, inclusive of automation where possible using Excel, Tableau, Alteryx, or other tools
Liaise with the firm wide Executive Induction Team and other internal stakeholders to assist in the delivery of a white glove MD Onboarding experience
Provide ad hoc support to assist in the delivery of business management deliverables, including the CCB Talent All Hands Meetings, Quarterly Business Reviews, cross sub-lob Talent Advisory requests
Other duties as assigned
Required Qualifications, capabilities, and skills
Knowledge of Human Resources processes, data, and technology platforms including: HCM, Business Objects, Tableau, and Work Force Analytics. Able to develop and modify Business Objects reports using multiple universes.
Intermediate problem solving and analytical skills with the ability to develop, analyze, and create data visuals to be used within basic to complex executive level reporting and presentations
Must be highly skilled in Excel (Pivot tables, graphs, VLOOKUP, If Then statements, other complex formulas), PowerPoint, and Word; experience using Tableau and / or Alteryx is a plus
Able to work independently and multi-task in a dynamic environment, managing multiple deadlines and priorities
Strong project management, organization, and time management skills with the ability to effectively communicate (oral and written) and partner with key stakeholders to help advance project agenda
Must be highly organized, able to prioritize work, keep key partners informed and engaged as appropriate, and meet deadlines while maintaining utmost confidentiality
Effective interpersonal, relationship building, and influencing skills
Preferred qualification, capabilities, and skills
3+ years of Human Resources experience in a fast-paced corporate environment
B.A. degree in related field preferred or equivalent experience considered
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans
Full-time