Vacancy expired!
- In-depth knowledge of troubleshooting on Wintel Platform and knowledge of server maintenance/configurations (Windows Server OS & VMware)
- Should have good experience in working on remote access, primarily in supporting, connecting and troubleshooting activities.
- Experience in deploying /supporting /maintaining /Managing Windows Active Directory Domain environments at an enterprise level.
- Managing user accounts and groups on Windows 2012\2016\2019 Domain controlled.
- Managing User administration, Groups, Organizational Units, Group Policy objects.
- Monitor and resolve the system alerts on SCOM (System Centre Operation Manager.
- Proficiency with Windows Server 2003, 2008, 2012 and their R2 Class Operating systems
- Knowledge on Server Roles DNS, DHCP, File Server, IIS, FTP , DFS, SMB shares and Permissions and Failover
- Install firmware and operating systems patches and upgrades manually / using Microsoft tools or Third Party tools like Manage Engine.
- Understanding in RAID concepts and configuration.
- Anticipate, identify, troubleshoot, mitigate, and resolve hardware issues.
- Troubleshoot and resolve server issues related to performance and other Health checks.
- Troubleshooting / Root cause identification, Disaster recovery & BCP planning and execution.
- The ability to understand customer requirements and present solutions that will meet business objectives.
- Good communication skill is mandatory, as the resource might have to interact with international teams.
- Scripting Knowledge on Power shell
- Knowledge in ITIL processes ( Incident, Change, Request and Problem Management)
- Expertise experience on Virtualization, ESX and VMWare
- Hands on experience with VMWare and Managing and troubleshooting skills in VMWare ESXi Server Infrastructure.
- vSphere systems administration/support (VMotion, HA, DRS, VDS, Affinity rules, VCenter, storage migrations, P2V migrations).
- Troubleshooting / Root cause identification
- Install / Configure /Upgrade Virtual platform environment
- Configure and Manage multipath solution for SAN storage LUNs
- Good hands on command line of
- Good hands on Experience in diagnostics & troubleshooting of ESX server environment.
- Good understanding of HA and DRS environment.
- Upgrade and Maintain VMWare ESX and GSX servers and virtual sessions
- Complex Health Checking.
- Performance and capacity management on VMWare servers
- Work on major severity and complex server issues
- RCA preparation and meeting SLA for RCA submission.
- Planning and implementing fixes / Patches
- Work with Change & Problem Management Tools
- Create regular reports for Management requirements
- Identify and recommend improvements to existing processes
- Analyze Problems & escalate to appropriate Levels.
- The ability to understand customer requirements and present solutions that will meet business objectives