Business Services Rep.

The role of the Business Services Liaison is to identify job opportunities for participants and match qualified participants with these employment opportunities. This position is responsible for developing relationships with employers, successfully placing participants into jobs and providing on going retention services to both the employer and the participant.Initiates and maintains ongoing personal contacts with a variety of business and industry representatives and job placement/training agencies.Promotes participant placement by making cold calls to potential employers.Explains benefits and employment support services provided by the Program to employers, including addressing employer's special needs.Research newspapers, agencies, and other resources for job leads.Locates jobs for participants who completed training programs.Collects data from employers related to job orders including job requirements and skills.Matches job skills with applicant qualifications; refers qualified applicants to employers.Conducts follow-up after placement and keeps updated regarding future openings.Coordinates and attends job fairs to conduct outreach and recruitment activities.Assists participants in assessing their job skills for positions; administers and scores standard career assessments.Instructs in job seeking, application procedures, resume writing, interview preparation, and job retention skills.Assists participants in preparing job search portfolio.Provides job search/career information workshops and presentations.Provides labor market and community resource information.Works with Career Navigators to exchange participant activity and progress data.Utilize Extreme Customer Service behaviors with all interactions with internal and external customers.This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.