Desktop Support Engineer

Position: Desktop Support Engineer Location: Oklahoma City, OKDuration: Long Term ContractClient: Tech Mahindra Job Description:

• Smart hands engineer for Thin Client refresh project
• Understanding of Thin Client medical devices
• Understanding of Win 10 operating Systems and troubleshoot if required
• Responsible to unpack, power-on, install, configure thin clients in Health Care Industry
• Setup thin clients, peripherals and test network connections.
• Maintain CMDB record as per the change
• Should have understanding of Domain Join or remove from AD.
• Install and test software applications
• Test computers to ensure proper functioning
• Understand device recycle process, power down old devices and return old devices to staging / storage area
• Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
• Setup devices and install software for various applications and programs.
• Interact with staff on thin client problems and their resolution.
• Maintain computer peripheral devices like printers and resolve associated problems.
• Submit daily report on activities and productivity
• Submission of weekly timesheets