Provides executive leadership and operational oversight to ensure full contract compliance, performance attainment, fiscal stewardship, and alignment with Board priorities.Coach and lead the Workforce Center team to ensure that current operations are meeting the requirements of the funding source, and that performance goals and objectives for the region are being met and/or exceeded.Responsible for the planning and implementation of a quality management model for continuous improvement and customer satisfaction.Prepare multiple funding stream, cost-allocated operational budgets with the assistance of the project accountant. Ensure that funds are expended as required by program regulations, regional protocol and in accordance with policy.Regularly monitor expenditures between multiple funding streams to ensure funds are maximized, while ensuring no overages. Maintain approved cost allocations plans for allowable usage of funds.Represent the Workforce Centers in local, State and National forums as requested by theMeet regularly with program managers and staff to review performance and contractEnsure compliance with applicable Federal, State and Local regulations that apply to workforce development business operations.Establish and maintain positive working relationships with the Board and all workforce partners to optimize funding, customer satisfaction, and community relations.Communicate effectively with Board, DWFS management, operations staff, community partners, and the public.Establish and maintain relationships with community employers, support service organizations, economic development groups, and faith-based and community-based organizations.Seek out best practices to replicate when and where appropriate.Meet with workforce systems management group to assess project status and share new directives and procedures.Identify and fill open positions in a timely manner, hire and promote employees based on sound decision making ability, evaluate and recommend personnel actions fairly and quickly, deliver timely coaching focused on improving performance.Utilize Extreme Customer Service behaviors in all interactions with internal and external