Help Desk Specialist, OKC

12 Feb 2025

Vacancy expired!

Help Desk Specialist, OKC

Provide technical assistance to computer system users.

Specialists are responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. The technical skills include knowledge of electronic equipment and computer software.

Education/Experience

o Associates degree in computer related field or equivalent training required

o Entry level 2 years experience required

o Exercises minimal independent judgment with direction from supervisor

o Verbal and written communication skills, problem solving skills, customer service and interpersonal skills

o Basic ability to work independently and manage one's time

o Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software

o Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software

o Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity

o May install software or perform hardware testing remotely

o Enter commands and observe system functioning to verify correct operations and detect errors

o Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities

o Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support

#LI-TL1

Interested candidates please send resume in Word format to locktr@gdhinc.com Please reference job code 89948 when responding to this ad.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

  • ID: #49166096
  • State: Oklahoma Oklahoma city 73117 Oklahoma city USA
  • City: Oklahoma city
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2023-02-12
  • Deadline: 2023-04-12
  • Category: Et cetera