IT Business Analyst

PURPOSE OF POSITION: The Business Analyst (BA) is a technology resource acting as a liaison between technology teams and the business on medium to large IT projects. The BA is responsible for the elicitation of stakeholder business requirements, their assessment, documentation and translation to technology teams. The Business Analyst serves the business working closely with technology teams to ensure that business needs are met through technical solutions. As part of a highly collaborative team, the role will interact with many technical and business resources across the enterprise. The ideal candidate is a committed, creative, self-motivated technologist who is interested in practicing his or her skills and learning new ones. TASKS AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.

Collaborate with Business Relationship Managers, stakeholders, and subject matter experts to define business problems, objectives and scope of new projects

Prepare reports by collecting, analyzing, and summarizing information and trends

Collaborate with business stakeholders and technology team members to elicit, analyze, and validate business requirements for new products and cross-platform features & enhancements

Document business requirements in an organized, traceable manner

Translate vision, business needs & requirements to business stakeholders and development teams

Collaborate with business stakeholders and technology team members to define product concepts and technical solution designs

Evaluate technology solutions, including off-the-shelf components, to ensure that they meet business requirements

Translate technical solutions and constraints to business

Develop business cases including solutions approach options, benefits, impact assessment, risks, assumptions & product cost/benefit

Assist in the development of roadmaps, release plans & project planning activities

Assist in the analysis and definition of user stories to support grooming activities

Evaluate technology deliveries to meet business objectives

Support the development of user acceptance and quality assurance tests

Collaborate with project stakeholders to manage scope, requirements and organizational change management required to adopt processes and technology delivered by the project

MINIMUM EDUCATION:

Bachelor's degree from an accredited institution or equivalent industry experience

CBAP Certification preferred.

MINIMUM EXPERIENCE:

3+ years of professional experience as an IT business analyst or comparable role on medium/large-scale software development projects

KNOWLEDGE, SKILLS, ABILITIES:

Solid experience in business analysis planning and monitoring, elicitation, requirements analysis, design definition and solution evaluation

Strong facilitation, critical / analytical thinking, and problem-solving skills

Strong requirements modeling & process mapping skills

Experience with both traditional Waterfall and Agile / Lean methodologies

Excellent MS-Excel, SQL and Visio skills. TFS experience preferred

Strong communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations

Ability to build strong partnerships and influence decision makers as well as process and technology adoption

Proactively understand functional business areas and how they interact/overlap with each other

Experience modeling business processes using a variety of tools and techniques

Extensive experience planning and deploying both business and IT initiatives

Strong business acumen

Experience in defining and maturing business capability road maps

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit.

Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material.

The noise level in the work environment is usually low to moderate

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.