Under the general direction of the Logistics Supervisor, The Transportation Coordinator is responsible for monitoring, tracking, and coordinating the movement of freight to ensure on-time pickup and delivery. This position serves as a key communication link between carriers, drivers, customers, dispatch personnel, and internal stakeholders. This role proactively identifies and resolves transportation issues, provides shipment status updates, and maintains accurate transportation records to support operational efficiency and customer satisfaction.Principal Duties:Monitor and track shipments from pickup through final delivery using transportation management systems (TMS), carrier websites, GPS tracking tools, and other logistics platforms.Provide real-time shipment status updates to customers, operations teams, and management.Communicate with carriers and drivers to obtain accurate location information and estimated times of arrival (ETAs).Identify service disruptions, delays, and exceptions, and escalate issues as needed.Coordinate recovery plans for delayed, missed, or at-risk shipments.Ensure transportation milestones are updated accurately and timely in company systems.Document shipment activities, communications, and service exceptions.Review and verify proof-of-delivery (POD) documentation and shipment completion records.Maintain compliance with company policies, customer requirements, and transportation regulations.Support transportation planning and dispatch teams with shipment visibility and status reporting.Generate daily, weekly, and monthly tracking reports and key performance indicators (KPIs).Collaborate with customers, warehouses, carriers, and cross-functional teams to resolve transportation issues.Assist with continuous improvement initiatives focused on transportation visibility and service performance.