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Job DescriptionWhen you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world.The NanoPort team, within the Sales and Service Division Organization, runs a pioneering electron microscopy lab, supporting Thermo Fisher Scientific’s account managers and external customers. Key elements of the teams' success include the following:
Carefully prepare product and workflow demonstrations, based with a solid understanding of customers’ application needs, providing evidence of our unique value and solution in a highly driven market.
Provide customer applications training and support, allowing users to obtain the best possible results and value from their instruments in the shortest possible time.
How will you make an impact?The Applications Scientist in the Transmission Electron Microscope (TEM) applications team is responsible for providing technical expertise in the support of Thermo Fisher Scientific’s Americas sales efforts at specific customer sites.What will you do?
Perform high quality TEM product demonstrations, including the development of new techniques and applications for Thermo Fisher Scientific partners and customers, particularly those in the Semiconductor marketplace.
Conduct customer training and translate customer needs into workable solutions.
Technical product guide assisting with all phases of the sales cycle.
Cultivating positive customer relationships and acting as a high level customer interface for specific instrument/applications issues, explaining complex technology details, giving in depth technical presentations and assisting in applications development.
Customer support and applications training post sales cycle and after instrument has been installed.
Provide continuous feedback to the product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.
How Will You Get Here?This customer focused position is ideal for an experienced technologist wanting to be involved with a dynamic team and exposed to a constant variety of customer application areas. The successful candidate will possess the following combination of education and experience:
Requires a University degree preferably in Materials Science, Chemistry and or Physics is required. An advanced degree is preferred.
Knowledge, Skills, Abilities:
Knowledge and recent hands-on experience with TEM is required.
5 or more years of experience in a relevant position within the research environment with recent experience utilizing TEM technology is preferred.
Knowledge of advanced technology diagnostics as well as troubleshooting techniques, operational optimization, and experience of analytical equipment; specifically, electron/ion microscopes.
Excellent, enthusiastic, clear communication skills, both written and verbal, with a diverse audience are critical to the success of this position.
Excellent customer interfacing skills a must
Proven track record to work well with cross-functional and cross-cultural diverse teams.
Ability to travel both domestically internationally (25-50%), possession of a valid passport.
Position may require Covid-19 vaccination and/or routine testing, per client discretion. As a requirement to be onsite at Thermo Fisher Scientific this position requires vaccination status disclosure upon employment.At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Full-time