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May 24, 2022 Associate Content Quality Coordinator
Per Executive Order 14042, new or prospective Comscore, Inc. employees in the United States, must provide proof of complete vaccination, or approved exemption on the first day of their employment. The Linear Schedule Team plays a critical role in uncovering, escalating, and resolving data anomalies as well as refining our processes to improve Comscore TV data quality. The team is responsible for ensuring that content is accurate and attributed to the correct ratings, with an emphasis on reviewing the data received directly from clients who use Comscore TV products. Typical Key Activities- Document receipt of incoming schedule data files, archives files and maintains digital filing system
- Collect, analyze, validate and reconcile time-sensitive client provided schedule data to ensure accuracy before data finalization
- QC data to ensure that TV schedules, titles and metadata are complete and correct in product reports
- Use web-based tools to identify discrepancies, document findings and update reports accordingly so that accurate data is supplied to end-users.
- Perform research to ensure data and metadata accuracy
- Monitor reports to ensure that schedule and content changes are appropriately reflected in the data exported to Third Party Processors and Comscore TV products
- Collaborate with IT, Product, Account Management and Client Services to investigate discrepancies and ensure consistency and accuracy of report content
- Escalate data issues to appropriate development teams using JIRA and assist with investigating and validating problem resolution
- Communicate directly with clients to resolve data discrepancies and answer client questions
- Works closely and communicates with teammates to ensure all assigned work is completed in a timely manner; occasionally work under tight deadlines
- Ensure data integrity by holding yourself and clients accountable for following the Comscore Titling Rules and procedures
- Develop knowledge of the Comscore data maintenance and monitoring tools along with client facing products the team supports
- High School Diploma Required
- Associate's or Bachelor's degree preferred
- 1 + years' experience in an analytical, research and problem-solving capacity
- Ability to independently gather, compile and analyze data
- Working knowledge of Microsoft Office Suite
- Ability to manage multiple tasks and deadlines in a fast-paced work environment
- Demonstrated experience providing outstanding attention to detail
- Ability to communicate effectively across multiple organizations and teams
- Knowledge and interest in the television and home entertainment industry is a plus