Export Services Agent

23 Nov 2024

Vacancy expired!

Job Description

Entry level position to learn the basics of the industry to support our Transcon, Air Export, and Ocean Export teams. Expect a six month training/on-boarding period.

Core Competencies:

  • Timely and Accurate Shipment Process - Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.
  • Timely and Accurate Data Entry - Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
  • Timely and Accurate Billing and Accounting
    - Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.

Specific Tasks and Duties:

  • Pre-Booking
  • Booking
  • Log & Prepare Files
  • Receipt Management
  • Receiving Documents
  • Monitor Shipments
  • Invoicing
  • Document Filing

Duties and Responsibilities:

  • Complete on the job training, both instructor lead and self-guided.
  • Enter data into Expeditors’ proprietary systems
  • Collect, sort, and electronically label/file documents
  • Validate data provided by customers, government agencies and service providers
  • Communicate with customers and other Expeditors offices to obtain missing documentation/information.
  • Utilize various industry websites to obtain required information/data.

Qualifications

  • Strong desire to learn
  • Positive Can-Do Attitude
  • Pro-active, strong organizational skills
  • Willingness to engage with customers, vendors, government agencies, and the Expeditors network.
  • Driven towards positive results through effective interpersonal skills, including abilities to listen, comprehend, and communicate clearly and concisely
  • Proficient computer skills (including Excel, Word, and Microsoft Outlook)
  • Fluent in English

Additional Information

Expeditors offers excellent benefits

  • Full Time - Monday-Friday
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Equal Opportunity Work Environment
  • Relocation is not included (Must live in Portland OR/ Vancouver WA area)

  • ID: #23345233
  • State: Oregon Portland 97201 Portland USA
  • City: Portland
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2021-11-23
  • Deadline: 2022-01-22
  • Category: Et cetera