Help Desk Support Analyst

09 Nov 2024

Vacancy expired!

  • Job Title : Help Desk Support Analyst

    Location : Hillsboro, OR – 97124 (On-site position)

    Duration : 12+ Months

    Job Details:
    • Provide the 8x5 support for PCs and servers hosted at the Oregon site campuses
    • Troubleshoot client computing issues related to PCs and their peripherals such as mouse, keyboards, KVM switches, scanners
    • Configure, deploy, set up, and repair Operating Systems, Client Networking, PCs and mouse, keyboards, KVM switches, scanners, laser/label printers and other PC peripherals .The configuration tasks include but are not limited to IP address configuration, domain joining, drive mapping…
    • Perform virus scan at location and send back report
    • Hardware movement between buildings/locations for deployment, repair, and dismantling
    • Audit hardware status as needed
    • Knowledge of basic PC hardware, KVM, printer, scanner, networking, IP is essential
    • Knowledge of DNS, Active Directory is a strong plus
    • Use IT ticketing system to log and track the work
    • Coordination with end user to resolve the issue
    • Server Install support
    • Mount servers into the rack in Datacenter
    • Connect network cable
    • Set up iLO based on document provided
    • Basic troubleshooting
    • Patching of servers and clients
    .

  • ID: #22450030
  • State: Oregon Hillsboro 97124 Hillsboro USA
  • City: Hillsboro
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-09
  • Deadline: 2022-01-07
  • Category: Et cetera