Help Desk Support Analyst

30 Nov 2024

Vacancy expired!

Job Title : Help Desk Support Analyst

Location : Hillsboro, OR – 97124 (On-site position)

Duration : 12+ Months

Job Details:
  • Provide the 8x5 support for PCs and servers hosted at the Oregon site campuses
  • Troubleshoot client computing issues related to PCs and their peripherals such as mouse, keyboards, KVM switches, scanners
  • Configure, deploy, set up, and repair Operating Systems, Client Networking, PCs and mouse, keyboards, KVM switches, scanners, laser/label printers and other PC peripherals .The configuration tasks include but are not limited to IP address configuration, domain joining, drive mapping…
  • Perform virus scan at location and send back report
  • Hardware movement between buildings/locations for deployment, repair, and dismantling
  • Audit hardware status as needed
  • Knowledge of basic PC hardware, KVM, printer, scanner, networking, IP is essential
  • Knowledge of DNS, Active Directory is a strong plus
  • Use IT ticketing system to log and track the work
  • Coordination with end user to resolve the issue
  • Server Install support
  • Mount servers into the rack in Datacenter
  • Connect network cable
  • Set up iLO based on document provided
  • Basic troubleshooting
  • Patching of servers and clients

  • ID: #23649014
  • State: Oregon Hillsboro 97124 Hillsboro USA
  • City: Hillsboro
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-30
  • Deadline: 2022-01-28
  • Category: Et cetera