Senior Desktop Support Technician

22 Jun 2024

Vacancy expired!

Title: Senior Desktop Support Technician Location: Lake Oswego, OR (3 days onsite and 2 days remote) Duration: Permanent / Full Time Hybrid work schedule: 3 days onsite and 2 days remote Must be authorized to work in the US for any employer without restrictions. Our client is looking for a Senior Desktop Support Technician. We are looking for someone who is tech savvy and customer service oriented. If you are a believer in technology at its finest, then this is the place for you. This position is located at our Americas Headquarters in Lake Oswego, Oregon. Our goal is to provide the best tools to the employee to fulfill their job functions as well as providing the best support available We are continuously evolving and learning to stay current in the technology field and provide the best service to the company as possible Responsibilities & Tasks - Resolve problems with PC hardware, operating systems, and business software applications in person, via email and over the phone - Perform hardware and software upgrades to laptops and workstations - Troubleshoot cell phone and tablet issues (Android and iOS) including setting up corporate email - Provide technical training and/or assistance to end users - Troubleshoot wired/wireless network and Internet connectivity issues - Diagnose and correct problems with printers or multi-function devices - Manage asset inventory and keep current - Perform various advanced technical projects as needed - Approximate expected workload = 80% service desk/desktop support activities, 10% system administration and maintenance, 10% special projects Experience: - You have a strong desire to provide exemplary support to internal customers at all levels of the organization. You also possess the following qualifications: - 3 - 5+ Years' experience in advanced desktop support - Demonstrated ability to solve advanced hardware and software issues with Laptop and Desktop hardware - Capable of troubleshooting issues with the Microsoft Office Suite - Experienced with virus/malware prevention, detection, and removal Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil right laws.

  • ID: #43472644
  • State: Oregon Portland 97035 Portland USA
  • City: Portland
  • Salary: Market
  • Job type: Permanent
  • Showed: 2022-06-22
  • Deadline: 2022-08-20
  • Category: Et cetera