Vacancy expired!
UX Researcher Our client is seeking a UX Researcher who will facilitate, engage, and collaborate across various disciplines. It is the UX Researcher's job to ensure that the customer's needs are appropriately understood and communicated with product and cross functional departments, spearheading the planning and conducting of customer research at every stage of the product's lifecycle, from its conceptualization, prototype validations, all the way to usability tests on the final product. It is also the Researcher's duty to work closely with the Product Managers, UX Product Designers, and other departments to promote the best practices in customer research. You may implement testing various search engine marketing techniques, website layouts, and advertising for search engine optimization. Responsibilities :
- Gather and evaluate user requirements and personas in collaboration with the UI/UX Designers, Product Managers, and UI developers.
- Research and analyze industry UI/UX trends and strategies.
- Collaborate with designers to translate ideas into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
- Build and maintain a pipeline of prospects to participate in research
- Create and iterate on personas that are used by cross functional stakeholders to understand user needs
- Benchmark competitor experiences
- Work with product teams to design user-friendly forms, applications, interfaces, and elements based on functional specifications.
- Make strategic design and user-experience recommendations related to core, and new, functions, and features.
- Take a user-centered design approach and rapidly test and iterate designs.
- Ask smart questions, take risks, and champion new ideas.
- Collaborate with your design partners to build a variety of test artifacts ranging from low fidelity concept sketches to full scale interactive prototypes to test and inform our customer experiences forward.
- At least four years of work experience in statistical analysis, qualitative analysis, quantitative analysis, product usability moderating, experimental design, and test method selection.
- Experience in E-Commerce or FinTech preferred.
- Experience with tools including but not limited to: Microsoft Office, UserZoomGo, Maze, Figma, and Wrike.
- Must have a Bachelor's degree in Business Association, Marketing, Economics, Computer Science, Cognitive Science, Psychology, Information Science, or any other related field. Or a working experience of the equivalent is also acceptable for the position.
- A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
- Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
- Ability to iterate designs and solutions efficiently and intelligently.
- Knowledge of Agile and SCRUM methodologies in the development life cycle.
- Positive, collaborative attitude and a good sense of humor.
- Proficiency in MS Word, MS Excel analytical tools, Survey Monkey, Qualtrics, Sketch, InDesign, Illustrator, Keynote, and Photoshop computer software.
- Basic HTML5, CSS3, and JavaScript skills are a plus, but not required.
- A decorated surgeon in developing product testing structures and an amazing ability to conduct in person, or virtual, 1:1 qualitative research testing sessions that do not introduce bias and get to the root of validating or invalidating our test artifacts.
- A candidate for this position must display a genuine passion for product-centric innovation; an ability to work well independently as well as with a team; must have keen and exceptional attention to detail; and more importantly, an ability to identify root recommendations inspired by the consumers' needs and behaviors.