Administrative Assistant

Description We are in search of an Administrative Assistant to join a team in WAYNE, Pennsylvania. As an Administrative Assistant, you will be involved in managing transactions, processing payments, and handling customer queries. You will also be tasked with maintaining accurate records and ensuring all documentation is properly filed and archived. Responsibilities: Assisting in managing transactions, including opening and closing escrow accounts, preparing documents, and processing payments. Liaising with various representatives such as title insurance, insurance company, loan officer, escrow processors, title company, real estate agents, and clients to facilitate the closing process. Reviewing, auditing, and ensuring the accuracy and compliance of all closing documents. Timely and accurately inputting, accessing, and retrieving data relevant to closings. Reading all contracts, commitments, and lender closing instructions and completing them in a timely fashion to ensure escrow closing. Maintaining proper accounting procedures when handling earnest money funds and final disbursement from the escrow account. Carrying out administrative and clerical duties to support the Escrow Officer in completing escrow transactions and necessary follow-up requests. Preparing closing documents such as settlement statements, escrow files, and closing statements. Coordinating other pre-closing and post-closing responsibilities as directed. Managing customer queries and ensuring smooth and timely transactions by communicating with clients, borrowers, and lenders. Uploading all necessary documents into document retention software and completing all required information. Other job duties as required.Requirements Minimum of 1 year experience in an administrative role Proficiency in answering inbound calls and managing inbound/outbound calls Strong customer service skills with a focus on detail oriented communication and client satisfaction Proficient in data entry tasks with high attention to detail and accuracy Ability to manage email correspondence effectively and with a detail oriented approach Competence in using Microsoft Office Suite including Excel, Outlook, PowerPoint and Word Experience in scheduling appointments, managing calendars and coordinating meetings Excellent interpersonal and communication skills Ability to multitask and prioritize work in a fast-paced environment High school diploma or equivalent required, higher education or certifications beneficial TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .