Administrative Officer 1

Reference #: 4621886

THE POSITION

The Department of Labor & Industry is on the lookout for a qualified candidate to take on the role of Administrative Officer 1 in Dauphin County. This position is directly accountable to the Director of the Office of UC Tax Services and involves a high degree of autonomy, as it is designed to address the administrative requirements of the Office. The individual in this role will exercise independent judgment to effectively manage daily operations and will collaborate with the Director, executive team, and staff from other bureaus as needed. The Director will provide oversight and delegate special projects to ensure the smooth functioning of the Office. Do not miss the chance to apply today!DESCRIPTION OF WORKIn this role, you will be tasked with overseeing the management of records for the bureau, which includes maintaining the record retention schedule and ensuring that updates are made promptly while notifying the relevant parties. You will also be responsible for ensuring that the bureau adheres to the established record retention guidelines.You will collaborate with bureau personnel and the Bureau of Administrative Services to develop and revise both new and existing forms used within the bureau. This includes maintaining a comprehensive tracking system for the creation and distribution of forms, as well as for the historical revisions and postings of documents.As the Content Administrator, you will manage all information related to the bureau on the website and LION platform. This involves working closely with the Press Office and bureau staff to ensure that both internal and external communications are accurate and logically organized. You will also prepare content for publication and assist other UC bureaus with shared documents and information.You will be responsible for assigning inquiries from Legislative, Executive, and UCNews to appropriate staff members, setting deadlines, and monitoring the progress of these assignments. It is essential to ensure that the Unemployment Compensation Management System is updated with the outcomes and that responses are communicated to the relevant stakeholders, while also maintaining internal tracking and retention records.Your role will involve creating new procedures and processes aimed at enhancing efficiency and addressing customer issues. You will also participate in the policy development process as necessary to support these initiatives.You will conduct research and analysis on various publications, communications from the USDOL, information from other states, and news sources to gather insights related to tax programs and developments. This research will culminate in the preparation of position papers and reports that summarize your findings, and you may be called upon to present these results to executive staff and other stakeholders.You will take the lead or provide assistance on significant office projects, which may include tasks such as office relocations, renovations, acquiring furniture and equipment, and managing the distribution of office supplies.Additionally, you will be responsible for drafting sensitive and complex correspondence and documents as required, ensuring that all communications meet the necessary standards of professionalism and confidentiality.Interested in learning more? Additional details regarding this position can be found in theposition description.Work Schedule and Additional Information:

Full-time employment

Work hours are 8:30 AM to 4:30PM, Monday - Friday, with 30-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office during the probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters offic in Harrisburg.

Salary:In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS

Minimum Experience and Training Requirements:

Two years of experience in varied office management or staff work; and bachelor's degree; or

Any equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.

You must be able to perform essential job functions.How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:

Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.