Agile Coach

Agile Coach

• Maintain themselves as a master of agile, scaled agile methodologies, and new and emerging common agile practices.
• Ensure teams and the organization have a clear understanding of the values and practices of agile and agile methodologies, and the rationale behind them. Encourage and assist them with making continuous improvements to their agile ways of working.
• Lead and coach others in facilitating the regular team ceremonies e.g., daily stand-ups, refinement, sprint planning, demos, retrospectives, open space, lean coffee etc. Be adept at introducing fresh ideas and feedback into ceremonies to ensure these are at their most effective and stay interesting and relevant.
• Understand and help individuals and teams achieve their key motivations, career objectives and personal improvement needs, and coach them to be self-organizing and high performing.
• Encourage and assist teams in measuring their agile maturity and in maintaining a healthy backlog of continuous improvement items.
• Help teams within the organization understand their current state, how to experiment and continuously evolve how work gets done.
• Coach teams in defining all their work in terms of a clear outcome and how success will be measured. A practice of build, measure, learn.
• Work closely with leadership to understand progress, dependencies, impediments to help achieve great client and team outcomes. Key contact point for a wide variety of stakeholders across different levels
• Be proactive in broader activities and networking such as the guilds, agile study groups, mentoring, promotion of continuous improvement and Agile maturity uplift across the organization.
• Leverage agile communities to establish proven and recommended practices and techniques for the organization.
• Assist with internal and external communication, improving transparency, and radiating information in a way that manages stakeholder expectations and demonstrates how the teams are improving and growing
• Facilitate discussion, decision making, and conflict resolution.
• Coach Scrum/Kanban Masters to be awesome at coaching, mentoring, teaching, and facilitating their teams.
• Coach Product Owners to be awesome at strategizing; refining, maintaining and prioritizing the backlog; and in supporting the team with subject matter expertise.
• Coach leadership team members to be shining role models in agile ways of working and help them be awesome in their roles as servant leaders to the ecosystem.

• 5+ years' experience in an Agile Coach role in an Agile organization (amend as required)
• Experience working with JIRA or other Atlassian tools and willingness to get hands dirty
• Deep understanding and experience of agile and lean thinking, and experience with concrete frameworks and techniques such as Scrum, Kanban, Lean Start-up, and Continuous Delivery.
• Great presentation skills. Awesome facilitation, communication and mentoring skills
• Great at asking powerful questions. Empathetic listening skills
• Diverse teaching, training and coaching toolbox to help the organization develop and mature in understanding agile values, principles, and practices.
• Advanced experience in facilitating Agile ways of working around industry leading tools such as Jira and Mural.
• Passionate about Agile practices and continuous improvement, always on the lookout for how the organization can do something better, quicker with a greater result.
• Flexibility to deal with conflicting and changing priorities. Comfortable facilitating discussion on alternative approaches.
• Ability to assess detailed technical issues as well as to step back and look at the bigger picture.
• Strong interpersonal, influencing and multi-level stakeholder management skills
• Comfortable with managing executives and stakeholders on high profile deliveries
• Financial services experience is a plus