Application Support Administrator

Beacon Hill Technologies
Philadelphia, PA
01 Jul 2024

Vacancy expired!

Our client in Philadelphia, PA is looking for an Application Support Administrator to support their internal technical operations. This is a fully remote, contract to hire role supporting a well-known organization.

Position Description:

  • Act as an SME for management of application and system issues and provide solutions for all types of users.
  • Manage ticketing and troubleshooting within a queued system.
  • Troubleshooting to find route cause of application issues and identify potential problems.
  • Mesh business skills with technical knowledge to meet the demands of both environments with a proactive mentality.
  • Track performance and general knowledge of all company Applications with advanced knowledge of operating systems, devices, applications, and software.
  • Assist in the delivery and management of all technologies, processes, and integrations for LOBs across and enterprise environment.
  • Facilitate testing on applications including hardware and software pieces, facilitate deployments.
  • Provide support of off-hour issue management within an on-call rotation.
  • Present to various LOBs with upmost technical and non-technical business acumen.

Required Skills:

  • Working understanding of IT principals within directory services, network, and infrastructure.
  • Familiarity with agile methodologies and ITIL Framework.
  • Microsoft Windows and Non-WinOS such as Linux Server Administration
  • 1+ years of experience with Kubernetes, containers, and integration.
  • 2+ years of API Integration within Azure, ServiceNow, Thycotic Secret Server, Active Directory, and related.
  • 1+ years within Azure Public cloud solutions.
  • Familiarity with management principals of Public Cloud Offerings (IaaS, SaaS, PaaS, O365, ADO)
  • Knowledge of Azure Data Integration Technologies including Azure Service Bus and Azure Data Factory.
  • Strong collaboration and communication skills to independently navigate across layers of business teams.
  • Excellent presentation skills.

Bonus Skills:

  • Scripting skills and automation experience utilizing C#, PowerShell, or Python to leverage infrastructure and build processes.
  • Experience with Identify Management SSO/MFA.
  • Structure Data Platform Experience and SQL is a plus.
  • Relevant certifications.
  • Bachelor's Degree in Computer Science or related field.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future
  • ID: #43740308
  • State: Pennsylvania Philadelphia 19176 Philadelphia USA
  • City: Philadelphia
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-07-01
  • Deadline: 2022-08-30
  • Category: Et cetera