Associate Director of Student Services - Tepper School of Business

Reference #: 2022795

Carnegie Mellon University's Tepper School of Business is searching for an Associate Director of Student Services to join their team. In this role, you will oversee and enhance the student experience for Tepper masters students by providing leadership and operational support across academic advising, student development, and community engagement initiatives.Core responsibilities include:

Student Support and AdvisingProvide proactive and individualized advising to students on academic, professional, and personal matters.Act as a key resource for students navigating curriculum requirements, university policies, and degree progress.Collaborate with faculty and other campus offices to resolve student concerns.

Program ManagementOwn the planning, implementation, and evaluation of co-curricular programs to enrich the student experienceDevelop initiatives to foster an inclusive, vibrant, and connected student community.Support student organizations, clubs, and leadership groups by providing mentorship and logistical guidance.

Collaboration and Campus PartnershipsServe as a liaison between the Tepper School, university-wide services, and external collaborators to ensure seamless support for students.Partner with other units to provide integrated support across the student lifecycle.Other duties as assignedFlexibility, excellence, and passion are vital qualities within the Tepper School of Business. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to optimally interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.You should demonstrate:Strong interpersonal, organizational, and communication skills, with the ability to prioritize tasks, manage multiple responsibilities, and work independently.Skilled in supporting diverse student populations by interpreting and explaining program curricula, policies, and procedures, while maintaining accurate and confidential records.Proficient in using technology for problem-solving, process management, and adapting to new technological solutions.Qualifications:Bachelor's degree required; Master's degree preferred3-5 years of experience in a collegiate academic setting with responsibility for student advising and student programs/events is requiredThe ideal candidate will bring a blend of interpersonal skills, leadership abilities, and program management expertise to foster a positive and inclusive environment that supports students' academic, professional, and personal growth.Requirements:Successful background checkAdditional Information:Sponsorship:Applicantsfor this positionmustbecurrentlylegallyauthorized to workfor CMUin the United States. CMU will notsponsor or take over the sponsorship of an employment visa for this opportunity.Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.Work Posture: This position is operating on an in person expectation schedule with CMU guided flexibility for any hybrid work.This is a full-time (37.5 hours), exempt position based in Pittsburgh, PATypical Work Schedule: Monday-Friday from 8:30-5:00pm. An alternate work schedule allowing for evening and weekend hours will be required on occasion.Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insuranceto an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition ben fits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance.Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!For a comprehensive overview of the benefits that may beawaiting you, explore our Benefits page.At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.Are you interested in an exciting opportunity with an exceptional organization?! Apply today!LocationPittsburgh, PA

Job FunctionAcademic Program Administration

Position TypeStaff - Regular

Full Time/Part timeFull time

Pay BasisSalary

More Information:Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.Click here to view a listing of employee benefitsCarnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.Statement of AssuranceCarnegie Mellon University considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.