Automation / Operational Support Associate

AUTOMATION / OPERATIONAL SUPPORT ASSOCIATE WEST POINT, PA Project Description:

• The new Preclinical Discover group is seeking a highly motivated individual to provide automation and operational support to our scientific labs.
• The selected individual will provide automation support, automation design and fabrication and automation production support in a clinical research environment.
• Automation Support:
  • Liquid Handling / Automation Integration.
  • Programming/Liquid handling integration work (Beckman FX, Hamilton, Tecan), (Acoustic Echo/ATS).
  • Develop quality control procedures to ensure accurate liquid handling.
  • Utilize vendors to support and service equipment to minimize down time.
  • Interface automation with LIMS o Responsible for operations and troubleshooting robotic screening systems.
• LIMS Management:
  • Maintain accurate records in LIMS for screening and sample management.
  • Utilizes and demonstrates proficiency with computer database systems that support and facilitate screening and sample management operations.
• Project Support:
  • Define Project requirements.
  • Creation and execution of Installation and Operational Qualification documents.
  • Coordinate installation requirements with Safety and Facilities.
• Process Optimization:
  • Seek to continuously improve processes, systems, and overall client satisfaction.
  • Provide direction/information to vendors, suppliers, facilities staff, and service providers as required ensuring excellent coordination/execution of work within the client environment with minimal disruption, as needed.
  • Create SOPs for efficient and effective operation of automated equipment to satisfy department service level agreements and objectives.
• Client Interface:
  • Act as an interface with client and suppliers.
  • Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
  • Ensure appropriate follow up with scientific staff.
  • Develop/maintain positive relationships with internal/external customers and facilities staff.

• Bachelor's Degree in engineering - Computer Science or equivalent.
• High level of automation and engineering competency and technical expertise in the areas of integration, robotics, liquid handling, software, and electro-mechanical solutions, and must be able to apply this expertise to continuously improve the organization's technical competency and output.
• Ability to build and maintain strong relationships with site leaders, corporate management, and other stakeholders to ensure effective communication of plans and issues.
• Must be able to prioritize projects and resources to deliver required level of output and support to customers.
• Self-starter with ability to work independently.

• Experience working in pharmaceutical or biotech company and/or laboratory experience.
• Experience with liquid handling systems (Cellario, Beckman, Labcyte, Tecan, Hamilton, Brooks).
• SQL/Oracle programming.
• Microsoft programming languages (VB, C#, labview or equivalent) .