AV Technology Infrastructure Coordinator

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

• Assists the Associate Director for Enterprise Technology and Project Management with coordination and management of summer replacement projects and installations.
• Assist Lead Technicians and Associate Director for Enterprise Technology and Project Management with the upkeep of functionality of MTP Digital Signage Players and Mediasite Recorders.
• Engages with AV Vendor in proposal requests to cover the scope of work and develop a BoM that meets Penn Medicine AV Standards.
• Work with Penn Medicine Network groups to schedule and coordinate required work pertaining to AV installation projects.
• Provides Project Summary and updates to required personnel including the client, AV Vendor PM, and Penn Medicine support staff.
• Commissions AV Installations alongside of AV Vendor and develop necessary punch list items necessary to complete the project.
• Schedules and coordinates training of AV Systems to end user and Penn Medicine support staff.
• Acts as backup to the Associate Director for Enterprise Technology and Project Management when necessary.
• Researches and evaluates new Audio-Visual Technologies for use at Penn Medicine entities and Perelman School of Medicine.
• Coordinates AV Installation and Support efforts across all entities of Penn Medicine including but not limited to the Perelman School of Medicine and associated satellite campus locations.
• Works with Real Estate and Design services to ensure AV related scope and infrastructure documents are integrated into field construction drawings.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

• Bachelor's Degree is required (Video Production, Video Engineering or Video/Audio Broadcasting is preferred)
• 8+ years of experience in AV Technology with a strong understanding of industry standards and engineering design principles.

• Certified Technology Specialist (CTS) is preferred

• Ability to navigate a political landscape with internal and external stakeholders
• Demonstrated project management skills
• Demonstrated customer service skills
• Demonstrated interpersonal/verbal communication skills
• Ability to articulate complex technical AV design concepts.
• Ability to accurately read, comprehend and interpret architectural and AV engineering design drawings.
• Ability to lead, mentor, empower and inspire members working on AV technology projects.
• Ability to manage difficult situations with tact and diplomacy.
• Proven skills to troubleshoot, research and solve technically challenging problems without hands-on management.
• Demonstrated ability to instill a sense of individual ownership of project success in all team members.