Belldoor Attendant

What You Will Be Doing: Provides all arriving guests with a warm welcome Act as first/last point of contact for guest, opening/closing car and Hotel Lobby doors, includes bidding farewell Keeping Door area and Lobby impeccable at all times Utilizing Guest Name in all interactions Knowledgeable on Pittsburgh – Attractions, Directions, Cultural Scene, etc Assists guests with luggage and secured luggage storage Maintains relationships with limousine and cab services Escorts guests to their destinations within the hotel Assists front office team with check-ins/outs as needed Reviews daily reports, group resumes and ensures execution of all special requirements  Acts as Lobby ambassador throughout shift – providing thoughtful touches for our guests Participates in all colleague briefings and formal communication meetings Follows all established standards and procedures set out by the hotel and the department Consistently offers professional, engaging and friendly service Other duties as assigned