Cafe Manager/ Lead Barista

A cafe manager is responsible for overseeing the daily operations of a cafe, including managing staff, ensuring excellent customer service, and maintaining a clean and organized environment. The specific duties and responsibilities of a cafe manager may vary depending on the size and type of cafe, but commonly include:

Hiring, training, and supervising staff members, including baristas, servers, and kitchen staff

Creating staff schedules and managing payroll

Ensuring that all food and beverage offerings meet the highest standards of quality and consistency

Monitoring inventory levels and ordering supplies as needed

Maintaining cleanliness and organization throughout the cafe, including the dining area, kitchen, and restrooms

Overseeing customer service efforts and resolving any customer complaints or issues in a timely and professional manner

Developing and implementing marketing strategies to attract new customers and retain existing ones

Managing the cafe's budget and financial performance, including tracking sales and expenses

Working closely with the owner or management team to set goals and develop strategies for growth

Ensuring compliance with health and safety regulations and maintaining proper food handling procedures.

Overall, a cafe manager plays a key role in ensuring the success and profitability of a cafe by overseeing operations, managing staff, and providing an excellent experience for customers.