Call Center Representative

Are you an excellent problem-solver? Do you have great phone skills?Our client are looking for a detailed, inbound Call Center Representative for their customers. This is a contract position.Call Center Representative Responsibilities:

Handle, screen, and direct customer inquiries with a high level of customer service while maintaining adequate documentation of contact in the event follow up is required.

Manage and direct incoming voicemails and online requests.

Act as a main point of contact with open & professional communication.

What we look for in a Call Center Representative:

College degree or 2-4+ years of experience in an office or customer service environment

Customer service driven with strong listening and problem-solving skills

High attention to detail and accuracy

BENEFITS OF WORKING WITH EXPRESS:

Join a network of GREAT Associates

Access to multiple job opportunities

Competitive Pay

Referral Bonus Incentives

Holiday and vacation pay

Medical benefits

401K