Child Support Enforcement Specialist

Reference #: 4704775

THE POSITION

Would you like to help improve the quality of life for children throughout Pennsylvania? The Department of Human Services, Bureau of Child Support Enforcement is seeking a self-motivated Child Support Enforcement Specialist to join our dedicated team of professionals. As a member of our team, you will establish and maintain relationships with various groups, including the child support enforcement community, the general public, other Pennsylvania state agencies, federal agencies, and family courts; all with the goal of providing financial security for our Pennsylvania children and families. Do not miss out on this chance to make a difference - apply now and take the first step towards a rewarding career!DESCRIPTION OF WORKAs a Child Support Enforcement Specialist (CSES), you will be responsible for analyzing, evaluating, and ensuring the overall effectiveness of the Child Support Enforcement Program. You will have the opportunity to serve as a liaison between the local IV-D Domestic Relations Section of the County Courts of Common Pleas, the IV-A County Assistance Offices, Children and Youth Offices, as well as other inter- and intra- departmental agencies. Work includes providing technical assistance to business partners; conducting system(s) training; reviewing individual cases to maintain data integrity; conducting case audits; representing the commonwealth's interest at FAIR hearings; conducting outreach initiatives with outside agencies including hospitals and fatherhood groups; and working with customers to resolve issues.Make your career aspirations a reality with the Department of Human Services!Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:

Full-time employment.

Note: This is a home headquartered position which will require you to travel to Beaver, Mercer, and Lawrence counties.Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) full-time. This position will be home headquartered after a 6 months probationary period for a new hire and promotional candidate. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the department office within the listed counties that is closest to your residence.

Salary:In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS

Minimum Experience and Training Requirements:

Four years of experience in a domestic relations office which included the interpretation, application and explanation of policies and regulations and analysis of information; or

A bachelor's degree; or

An equivalent combination of experience and training including one year in a domestic relations office which included the interpretation, application and explanation of policies and regulations and analysis of information.

Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.Other Requirements:

You must live in or be willing to relocate to one of the counties of primary assignment: Beaver, Mercer, and Lawrence counties.

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.

You must be able to perform essential job functions.Legal Requirements:

This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanc d background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:

Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.