Clerical Assistant 2

17 Jul 2024
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Clerical Assistant 2Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4575704) ApplyClerical Assistant 2Salary$35,306.00 - $51,932.00 AnnuallyLocation Allegheny County, PAJob TypeCivil Service Permanent Full-TimeJob NumberCS-2024-88968-00102DepartmentDepartment of Environmental ProtectionDivisionEP SW Rgnl Off PittsburghOpening Date07/15/2024Closing Date7/29/2024 11:59 PM EasternJob Code00102Position Number00035157UnionAFSCMEBargaining UnitA1Pay GroupST03Bureau / Division Code00354500Bureau / DivisionDepartment of Environmental Protection - Southwest Regional OfficeWorksite Address400 Waterfront DrCityPittsburgh, PennsylvaniaZip Code15222Contact NameOA, CE DEPContact EmailRA-DEPJobs@pa.gov

Description

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Questions

THE POSITIONAre you an experienced and detail-oriented administrative professional with strong communication and computer skills looking to advance your career? The Department of Environmental Protection is seeking candidates for a Clerical Assistant 2 position. Apply today and join our team! DESCRIPTION OF WORKIn this position the Clerical Assistant 2 will maintain and update files located in the Southwest Regional Office, as well as schedule/facilitate file reviews to the general public. This position is also responsible for providing coverage for other clerical functions within the office or as needed and at the direction of the supervisor or management. Interested in learning more? Additional details regarding this position can be found in the position description. (https://careers.employment.pa.gov/pd/PDNEOGOV.asp?p=00035157) Work Schedule and Additional Information:

Full-time employment

Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $35,306 (before taxes).

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements:

Six months as a Clerical Assistant 1 (commonwealth title); or

Graduation from high school;or

An equivalent combination of experience and training.

Other Requirements:

You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/testoncefor this posting.

Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.Eligibility rules apply.01 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

Yes

02

WORK BEHAVIOR 1

Creates, sorts, files, and retrieves physical and electronic documents and folders.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

A. I have experience creating, sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed.

B. I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed.

C. I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files.

D. I have NO experience related to this work behavior.

03

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

The type(s) of documents you created

The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.)

The actual duties you performed

Your level of responsibility

04

WORK BEHAVIOR 2 - DATA ENTRY

Enters information into databases or spreadsheets to track and maintain records. Ensure the information included is accurate.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

A. I have experience entering AND maintaining data in databases or spreadsheets. I was responsible for ensuring accuracy of the information submitted.

B. I have experience entering data into databases or spreadsheets OR maintaining existing data. I was responsible for ensuring the accuracy of the information submitted.

C. I have experience entering data into databases or spreadsheets or maintaining existing data but someone else ensured the accuracy of the information.

D. I have successfully completed college-level coursework or training related to data entry.

E. I have NO experience or coursework related to this work behavior.

05

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

The actual duties you performed related to data entry

The type(s) of data you entered

Your level of responsibility

06

If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University

Course Title

Credits/Clock Hours

07

WORK BEHAVIOR 3 - WRITTEN COMMUNICATION

Writes correspondence such as emails, orders, meeting invites, reports, memorandums, decisions, inquiries, agendas, or other methods of disseminating information. Ensures all information is accurate and complete in accordance with policies, standards, and legal requirements using word processing software such as Microsoft Word, Outlook, Excel, and Microsoft Teams.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

A. I have experience writing documents or correspondence. I was responsible for the final content.

B. I have experience drafting documents or correspondence but was not responsible for the final content.

C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.

D. I have NO experience or coursework related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

The type(s) of documents/correspondence you wrote

Your level of responsibility

09

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University

Course Title

Credits/Clock Hours

10

WORK BEHAVIOR 4 – CUSTOMER SERVICE

Greets visitors and answers telephone inquiries to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.

A. I have experience greeting visitors and answering phone calls from external contacts to provide information or assistance on inquiries.

B. I have experience greeting visitors and answering phone calls from other internal staff members or occasionally from external contacts; however, answering phone from external contacts was not a routine function of my job.

C. I have NO experience related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

How often you answered calls and from whom

The actual duties you performed

Your level of responsibility

12

WORK BEHAVIOR 5 – OFFICE EQUIPMENT

Operates office equipment.InstructionsFrom the list below, please select all the office equipment you have experience in operating.

Computer

Printer

Copy Machine

Fax Machine

Scanner

Postage Machine

Binding Machine

None of the Above

13

In the text box below, please list the name(s) of the employer(s) where you gained the experience you claim with office equipment. If you indicated you have no work experience operating any of the equipment, type N/A in the box below.

Required Question

AgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov

Full-time
  • ID: #52119687
  • State: Pennsylvania Uspa 00000 Uspa USA
  • City: Uspa
  • Salary: USD TBD TBD
  • Showed: 2024-07-17
  • Deadline: 2024-09-16
  • Category: Et cetera
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