Clerical Assistant 2 - Lehigh County Assistance Office

Reference #: 4644985

THE POSITION

Are you looking for a career that allows you to make a difference in the lives of individuals within Lehigh County? The Department of Human Services (DHS), Office of Income Maintenance in Leigh County is searching for a Clerical Assistant 2 to complete our team. This position gives you the opportunity to perform a variety of clerical functions in support of Income Maintenance Programs.Apply today to become an essential part of our team where you can experience career growth, healthy work/life balance, and numerous promotional opportunities that the commonwealth provides!DESCRIPTION OF WORK

As a Clerical Assistant 2, you will be tasked with a wide-range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. Work includes performing a variety of administrative and general office duties in accordance to standard office procedures and using relevant systems, ensuring accurate and timely eligibility determination as well as effective and efficient operations. In this role, you will have the opportunity to showcase your communication skills as you interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:

Full-time employment

Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.

Salary:Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $35,306 (before taxes).

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS

Minimum Experience and Training Requirements:

Six months as a Clerical Assistant 1 (commonwealth title); or

Graduation from high school; or

An equivalent combination of experience and training.Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.

Hiring preference for this vacancy may be given to candidates who live within Lehigh County. If no eligible candidates who live within Lehigh County apply for this position, candidates who reside in other counties may be considered.

You must be able to perform essential job functions.Legal Requirements:

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:

Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many sta e and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.