Computer Support Specialist

Job Description:

Computer Support Specialist

Duties: This position is located within the Bureau of Adult Care Facility and Assisted Living

Licensure within the Center for Long-Term Care Licensure, Planning, and Finance. Duties

include, but are not limited to:

 Perform routine data systems maintenance as well as data validation and data

verification.

 Assist the Director/Assistant Director with data analysis, data reporting, and project

management functions in support of Bureau operations.

 Provide various aspects of general computer support.

 Provide training and support for DOH staff, applicants, and consultant representatives as

needed.

 Assist with process improvement efforts via the development of new/improved

technology tools and workflow automation designed to reduce manual effort and

increase efficiency.

 Collaborate and Coordinate with other DOH Bureaus, Centers/Divisions, and Offices,

and other State Agencies, as applicable.

 Other duties as assigned.

Minimum Qualifications: Associate degree, or higher. Experience creating and maintaining

databases. Advanced knowledge of Microsoft Office (specifically Excel, SharePoint and Lists).

Experience with data analysis and data reporting. Excellent organizational, interpersonal, and

communication skills (written and verbal). Strong attention to detail. Ability to work

independently and handle multiple, shifting priorities.

Preferred Qualifications: Familiarity with the New York State Health Commerce System

(HCS) or similar web-based portal is preferred.

PLEASE FORWARD YOUR RESUME WITH ALL CONTACT DETAILS ASAP TO RAM@INNOZATECH.COM

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